Privacy Policy

1. Introduction

Welcome to Tyred AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered phone service for tire shops.

2. Information We Collect

2.1 Information You Provide

• Business information (shop name, location, contact details)
• Account credentials and authentication data
• Payment information for subscription services
• Configuration preferences for your AI assistant

2.2 Information Collected Automatically

• Call logs and transcripts for service improvement
• Usage data and analytics
• Device and browser information
• IP addresses and location data

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our AI phone service
• Process appointments and customer inquiries
• Improve our AI models and service quality
• Send service updates and marketing communications
• Ensure security and prevent fraud
• Comply with legal obligations

4. Pricing and Billing Information

Our service is offered at the following rates:

• Starter Plan: $899/month per location
• Professional Plan: $1199/month per location
• Enterprise Plan: Custom pricing for multi-location operations

All plans include a 14-day free trial. Billing information is processed securely through our payment partners and is not stored on our servers.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• End-to-end encryption for call data
• Secure data centers with 24/7 monitoring
• Regular security audits and penetration testing
• Strict access controls and authentication

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• With service providers who assist in our operations
• In connection with a business transfer or merger
• To protect our rights and prevent fraud

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

8. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.