Security at Tyred AI
Your data security is our top priority. Learn how we protect your business and customer information.
Our Security Commitment
At Tyred AI, we understand that trust is earned through transparency and action. We employ industry-leading security measures to ensure your data remains safe, secure, and private.
Infrastructure Security
Enterprise-Grade Hosting
- • AWS infrastructure with 99.9% uptime SLA
- • Multi-region data replication
- • Automatic failover and disaster recovery
- • DDoS protection and mitigation
End-to-End Encryption
- • TLS 1.3 for all data in transit
- • AES-256 encryption for data at rest
- • Encrypted call recordings and transcripts
- • Secure key management system
Data Protection
Access Controls
Role-based access control (RBAC) ensures only authorized personnel can access your data. All access is logged and monitored.
Regular Audits
Quarterly security audits and penetration testing by independent third parties ensure our defenses remain robust.
Data Isolation
Each customer's data is logically separated and isolated from other customers' data using secure multi-tenancy architecture.
Compliance & Certifications
We maintain compliance with industry standards and regulations:
- SOC 2 Type II certified
- GDPR compliant for European customers
- CCPA compliant for California residents
- PCI DSS compliant for payment processing
- HIPAA compliant infrastructure available
Account Security Features
Two-Factor Authentication (2FA)
Protect your account with an additional layer of security
Single Sign-On (SSO)
Enterprise customers can integrate with their existing identity providers
IP Whitelisting
Restrict access to your account from specific IP addresses
Session Management
Automatic session timeout and secure session handling
Incident Response
In the unlikely event of a security incident, we have a comprehensive response plan:
- Immediate containment and assessment
- Notification within 72 hours as required by law
- Full transparency about the impact and remediation
- Post-incident review and improvement
Security Best Practices
We recommend all customers follow these security best practices:
- Use strong, unique passwords for your account
- Enable two-factor authentication
- Regularly review user access and permissions
- Keep your integration API keys secure
- Report any suspicious activity immediately
Contact Our Security Team
Have security concerns or questions? Our dedicated security team is here to help.
Security Contact
Email: security@tyred.ai
24/7 Security Hotline: 1-800-TYRED-SEC
For responsible disclosure of security vulnerabilities, please email us with details and we'll respond within 24 hours.