Terms of Service

Effective Date: 6/22/2025

1. Acceptance of Terms

By accessing or using Tyred AI's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Service Description

Tyred AI provides an AI-powered phone answering service specifically designed for tire shops. Our service includes:

  • 24/7 automated phone answering
  • Appointment scheduling and management
  • Customer inquiry handling
  • Integration with existing business systems
  • Analytics and reporting features

3. Subscription Plans and Pricing

We offer the following subscription plans:

Starter Plan - $899/month per location

  • Up to 500 calls/month
  • Basic call handling & routing
  • Appointment booking
  • Business hours support
  • Email notifications
  • Basic analytics dashboard
  • Standard voice options

Professional Plan - $1199/month per location

  • Unlimited calls
  • Advanced AI conversations
  • Real-time inventory integration
  • Google Calendar sync
  • 24/7 call handling
  • SMS follow-ups
  • Advanced analytics & reports
  • Custom voice training
  • Multi-language support
  • Priority support

Enterprise Plan - Custom Pricing

  • Everything in Professional
  • Multi-location support
  • Custom integrations
  • Dedicated account manager
  • SLA guarantees
  • Custom AI training
  • White-label options
  • API access
  • Compliance features
  • On-premise deployment option

All plans include a 14-day free trial period. No setup fees. Cancel anytime.

4. Payment Terms

  • Subscriptions are billed monthly or annually in advance
  • Annual subscriptions receive a 20% discount
  • Payments are processed on the same day each month
  • We accept major credit cards and ACH transfers
  • All prices are in USD and exclude applicable taxes
  • Failed payments may result in service suspension

5. Service Level Agreement

We guarantee:

  • 99.9% uptime for call handling services
  • Average response time under 2 seconds
  • 24/7 technical support for Professional and Enterprise plans
  • Data backup and disaster recovery

6. User Responsibilities

You agree to:

  • Provide accurate business information
  • Maintain the security of your account credentials
  • Use the service in compliance with applicable laws
  • Not misuse or attempt to reverse-engineer our technology
  • Promptly update any changes to your business information

7. Intellectual Property

All content, features, and functionality of Tyred AI are owned by us and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of your business data.

8. Limitation of Liability

To the maximum extent permitted by law, Tyred AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you in the past 12 months.

9. Termination

Either party may terminate this agreement:

  • With 30 days written notice
  • Immediately for material breach
  • Upon completion of the current billing period

Upon termination, we will provide you with your data in a standard format within 30 days.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through our service. Continued use after changes constitutes acceptance of the modified Terms.

11. Governing Law

These Terms are governed by the laws of [Your State/Country], without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of [Your Jurisdiction].

12. Contact Information

For questions about these Terms, please contact us at:

Email: legal@tyred.ai

Phone: (714) 737-3890

Address: 123 Innovation Drive, Tech City, TC 12345